Current Customers – No worries, you can still access your account or file a claim using the Lori app or by logging in here.
The Lori app is required for diagnostics and available for free in the App Store or on Google Play.
You will be asked to download a profile service. Don't worry. This is secure and your privacy is protected. You can watch the quick video below as a demo. Once it's done it deletes itself.
Our diagnostic tests will help us verify we're covering the right phone and that it's in good condition. This process helps us keep our prices down.
Helping customers stay connected to friends and family by protecting their mobile phone, especially in these uncertain times, is our mission.
Looking for ways to expand and grow your customer base? With over 275 million smartphones in the U.S. in 2020, the immediate benefit that Lori Device Protection provides to your customers is hard to beat. Whether you’re looking to add value to a membership program, provide a new reward, or generate incremental revenue, Lori will work with you to create a unique offering that protects your customers’ phones and gets them back up and running in as little as 4 hours.
Businesses both small and large can leverage Lori Device Protection to bolster their suite of employee benefits. Providing device protection is a great way to say "thank you" for the hard work your employees deliver day in and day out. Lori provides flexible coverage options to meet any need. Getting set up is easy, and submitting a claim is even easier. Give your employees peace of mind with Lori.
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Our AI chat interface saves you time submitting claims and makes getting a quote and coverage simple.
Lori’s plans adjust based on your device and coverage, so your quote is truly personalized.
Our in-app diagnostic checks your phone’s health before we issue your policy - this is how we can cover older or used devices.
We utilize a network of nationwide come-to-you repair technicians that can fix your phone on the spot, wherever that might be.
Proudly providing phone protection for these partners:
