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Save on plans from the global leader in phone insurance

Repairs you can trust, in as fast as 24 hours. Average repair technician rating of 4.9/5.0

Lori Smart(er) Phone Protection
👋 Hi! I'm Lori.  Get a personalized quote in less than a minute.
Lorica, LLC., a licensed insurance agent.

Save with Lori and
only pay for the coverage you need

Only pay for the coverage you need

Fast, free,
instant quotes

Repairs in as fast as 24 hours
for approved claims

Pick the plan that's right for you

With dynamic plans & more coverage options, Lori is hard to beat. Pay monthly or up-front for a full year. Cancel anytime, no questions asked.

Essential Plan

Service Fees

Service fee up to $99* applies:
Service fees dependent on mobile device make and model.

Covers parts and labor required to repair damaged or defective elements of your Protected Device as specified in your service contract, as well as pre-paid shipping charges anywhere in the United States of America if mail-in service is required.

Eligible for two (2) Breakdown or Damage claims during the up to twelve (12) month term. There are unlimited power surge claims. Unlimited cracked front screen claims with a $49* service fee.
*Plus applicable tax
Service fee discount

  • Up to 50% off all Repair Service Fees.
  • Up to 50% off all Replacement Service Fees for Theft claims. (Theft claim Service fee up to $209 applies depending upon your mobile device.)
15% Claims-free discount

If you are claims-free for 12 consecutive months and remain claims-free, your price will be reduced by 15% at your next plan renewal.

Essential

$
3-9
*
per device
per month
Breakdown
  • Battery
  • Bluetooth
  • Button(s)
  • Charging Port
  • WiFi
Power surge
Damage
  • Accelerometer
  • Back Glass
  • Camera
  • Front Screen
  • Liquid Damage
  • Microphone
  • Speaker
Perks!
  • Unlimited front screen repairs - $49 service fee*
*Plus applicable tax
Spoil Me Plan

Service Fees

Service fee up to $49* applies for Breakdown, Power Surge,
or Damage claims & deductible up to $209* applies for replacement due to Theft:

Service fees and deductible dependent on mobile device make and model.

Covers parts and labor required to repair damaged or defective elements of your Protected Device as specified in your service contract, Theft replacement as specified in your Insurance Policy, as well as pre-paid shipping charges anywhere in the United States of America if mail-in service is required.

Eligible for two (2) Breakdown or Damage claims during the up to twelve (12) month term and one (1) Theft claim. There are unlimited power surge claims and defective battery replacement. Unlimited cracked front screen claims with a $29* service fee.
*Plus applicable tax
Lower service fee/deductible
  • Up to 50% lower service fees.
  • Reduced deductibles for Theft claims. (Theft claim Deductible up to $209 applies depending upon your mobile device make and model.)
15% claims free discount
If you are claims-free for 12 consecutive months and remain claims-free, your price will be reduced by 15% at your next plan renewal.

Spoil Me

$
7-15
*
per device
per month
Breakdown
  • Battery
  • Bluetooth
  • Button(s)
  • Charging Port
  • WiFi
Power surge
Damage
  • Accelerometer
  • Back Glass
  • Camera
  • Front Screen
  • Liquid Damage
  • Microphone
  • Speaker
Theft Coverage
  • Theft Replacement
Even More Perks!
  • Unlimited front screen repairs - $29 service fee*
  • Unlimited Battery replacement
  • Lower service fee/deductible
  • 15% claims-free discount
*Plus applicable tax
Price varies based on device make and model.
Choose a single or monthly payment. Plans offer up to a 12-month term with auto-renewal.

Typical out-of-pocket repair costs

With dynamic plans & more coverage options than anyone else, Lori is hard to beat. Pay monthly or save 10% by purchasing an annual contract. Cancel anytime, no questions asked.

CRACKED
SCREEN
$170+
CAMERA
$130+
BATTERY
$150+
Ports
$130+
buttons
$150+
Microphone
$130+

All of Lori's plans are available to devices new or well-loved

Most plans make you buy coverage within 30 days. We didn't think that was fair, so we opened up our plans to everyone. 🤗

Get a no-obligation hassle-free quote in less than a minute! 🔥

Plan enrollment is dependent on the device passing a digital and physical inspection through the Lori app

What our customers are saying

It's a good thing my phone was protected by Lori. My iPhone was dropped face flat and they were able to resolve my issue that weekend to which I was very surprised. I will definitely be using Lori to protect all my devices.

Cole From Ohio

Lori revolutionized the way phone insurance is handled. They simply blew my mind by the entire process. I will remain a customer. Simply incredible.


Eugene from New Jersey

★★★★★
Fast, and easy!
Got my quote in under 10 minutes. Much easier and less expensive than I could have imagined!


App Store Review

It's a good thing my phone was protected by Lori. My iPhone was dropped face flat and they were able to resolve my issue that weekend to which I was very surprised. I will definitely be using Lori to protect all my devices.

Cole From Ohio

Customer service is top notch and communication is the best I have ever dealt with for any company!!! You get responses from an actual human! Don't question having coverage from Lori, just get it. You will be thankful you did!

Shannon from Oregon

Lori revolutionized the way phone insurance is handled. They simply blew my mind by the entire process. I will remain a customer. Simply incredible.

Eugene from New Jersey

★★★★★
Fast, and easy!
Got my quote in under 10 minutes. Much easier and less expensive than I could have imagined!

App Store Review

Our app brings game changing
tech to phone protection
‍‍

  • Our in-app Tech Check confirms your phone’s health - this is how we can cover older or used devices

  • Access your policy & manage your account any time of day

  • Instantly file claims

  • Access to customer support with a real human!

Download our app for free

Claims in the palm of your hand

Manage everything from the app, no lengthy paperwork or hold music!

Our team is here for you

Questions and concerns are handled by our best people.
Drop us a line.

support@hellolori.com


(We respect your privacy. Your email address will not be sold or used for any other purpose.)

FAQ
‍‍

How is Lori different from other device protection plans?

Lori offers convenient device protection to consumers at any time. Pick the plan that fits you. Lori will even cover your older models, as long as the device is still in good operational condition. And if you need to file a claim, Lori is fast. In just a few minutes you can schedule a repair appointment as soon as same or next day.

Who is eligible for Lori Device Protection?

Almost anyone is eligible for Lori Device Protection. Lori has your back - it doesn't matter if you bought your device yesterday or years ago. We can provide protection for almost every popular model as long as it is in working order.

Where is Lori Device Protection available?

The short answer?  Almost everywhere in the US. Long answer? Lori Device Protection is available in the continental United States, only. Lori is not available in Alaska or Hawaii.


How does the manufacturer warranty work with Lori Device Protection?

Your manufacturer warranty typically covers mechanical issues within the first year of ownership, after which Lori will provide protection for those issues as well as other additional coverages (e.g. cracked screen, liquid damage, power surge, etc.).

How do I leverage my manufacturer warranty to get my device fixed?

Great news! If you purchased a new device, it's under a manufacturer's warranty usually for 12  months from the date you received the device. Going this route, you can get your device fixed without paying your service fee.

Samsung
- https://www.samsung.com/us/support/warranty/

Apple
- Visit your  local Apple store
- https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html

How do I schedule a repair appointment?

Simply schedule a repair by logging into the app or visiting the Lori website and you're good to go! If you need additional assistance, please reach out to support@hellolori.com.

What are your customer service hours?

Customer Service Representatives are available to respond Monday-Friday, between 8am and 5pm Central Time. For any questions or assistance please contact us at support@hellolori.com.

Most of the regular services you may need, like update account information or filing a claim, can be done at any time in the app or on the website. Just log into your account and Lori is there to help!


Click here to view Lori® Device Protection Brochure

Download the Lori app for free on iOS and Android.