Current Customers – No worries, you can still access your account or file a claim using the Lori app or by logging in here.

Is Phone Insurance Worth It? Here’s What You Need To Know

Whether you have the latest iPhone, or a tried and true Samsung Galaxy, we know your smartphone is probably attached to your hand for the majority of the day. Like most of us, you read the news and listen to podcasts on your phone. You catch up with friends through social media or on Facetime. You send work emails from your phone in-between trying to keep an eye on the kids or making sure you’re not late for your next video call.

But what happens if you lose or break your phone in the midst of everything? Smartphones are expensive enough when you purchase every few years, but having to replace one in between? Spoiler: It won’t be cheap.

We all know the old adage: accidents happen. If you’ve ever lost your phone, dropped it in the toilet, or cracked the screen, you know what a horrible feeling that can be. It’s almost always a pain to replace or repair your smartphone.

There may even be times when you have to live without your phone for a few days (or even weeks 😲) if you can’t afford to have it fixed or replaced right away. That’s why we recommend having a phone insurance plan, no matter what.

At Lori, we make protecting your phone easy. We cover a wide array of devices, offer multiple plan options, and send our repair techs to you! You don’t need to fill out any paperwork or talk to a rep to get coverage, just a few minutes and your cell phone.

Keep on reading to learn more about how to find the coverage that’s right for you and your budget. It’s a good idea to learn about how phone insurance works, what plans usually cover, and how Lori is one step above the rest.

What is cell phone insurance?

First things first.

It’s much like any other insurance plan. Cell phone insurance protects your phone against damage that isn’t covered by warranty. Although it varies depending on what kind of smartphone you have, your phone’s warranty generally covers device malfunctions for a limited period of time after purchase. 

So, if your phone’s speaker stops working out of the blue, or if your screen won’t turn on, your warranty will cover your phone to be fixed or replaced - assuming you’re still within that window. Anything that is not considered a device or manufacturer malfunction won’t be covered by your warranty. And that’s where a phone insurance plan comes in - it covers just about everything else! Having a protection plan can be a huge lifesaver for those who no longer have coverage under their manufacturer’s warranty. 

Whether you’ve lost a phone in the past, drop your phone and crack the screen often, or are extremely careful with your phone and have never had a problem, having a back up plan is a smart idea for that one specific reason: accidents happen.

So, is phone insurance worth it?

We think so! Let’s weigh the pros and cons. Would you rather pay a few bucks a month just in case your phone falls out of your bag and shatters into a million tiny pieces, or spend $1000+ of your hard-earned money to buy a new phone out of pocket for this totally unbudgeted expense? Whether you’re getting coverage from your carrier, OEM, or Lori, make sure you have a contingency plan just in case!

Cracked screens, broken microphones, and shattered cameras - covered! Most protection plans even cover liquid damage or faulty batteries, and some (like Lori 😉) can even cover older phones that no longer have a warranty plan through your phone service provider. Plus, many plans offer coverage for a phone replacement if you lose your phone or if someone steals it.

Okay, so how can I buy a plan for my device?

There are many different ways you can purchase a protection plan for your smartphone. It all depends on how much you want to spend, what you want to cover, and what type of phone you have. 

First, you can look into getting insurance offered by your phone provider. These plans might be a little pricier, but you’ll typically get great coverage. For example, if you have an iPhone, you can use AppleCare+. Depending on your model and what plan you choose, AppleCare+ covers screen damage, theft, or other damages. They also offer software support and hardware coverage. Many Android manufacturers also offer their own mobile insurance, including Samsung. Their Premium Care protection plan is similar to Apple’s and they offer coverage on a variety of their phones.

Another way to purchase phone insurance is through your wireless carrier. Verizon, AT&T, and T-Mobile all offer their own insurance plans.

Finally, there are third-party companies, like Lori, that offer flexible & affordable device protection plans. If your phone or wireless carrier’s plans are too expensive or don’t provide everything you want, we recommend going with a third-party company. 

Why should I choose Lori?

At Lori, we know that no two people use their smartphones the same way. That’s why we offer multiple plan options that are tailored to your specific device. Unlike some mobile insurance plans that only cover the newest phones on the market, we cover a wide array of older ones as well. 

We have an excellent customer service team, along with technicians who are on call and ready to fix your phone, wherever you might be. We know you’re busy, and that’s why our fast and easy to understand plans are the best on the market. Plus, we’re affordable! 

Don’t get stuck paying for coverage you don’t want or need. If you break your screen often, then screen protection should definitely be on your policy. Or, if you travel often and risk having it lost or stolen, choosing a plan with theft protection makes sense. The point is, that choice is yours to make, so you can choose the appropriate level of coverage for you.

We also know that accidents happen. Phones can break from the shortest fall or can get lost or swiped in an instant. Not only do we have technicians that will repair your phone if it’s broken, but we offer total replacement as well.

With Lori, you have the freedom to pay as you go, and if you ever want to cancel your plan, we don't lock you into a confusing contract - you can cancel anytime.

Our support team is super responsive and more than happy to answer any questions about our coverage or how Lori works. Chat us up on Facebook, through our Lori app or by email. Our number one concern is to make sure that your phone is protected and you are stress-free from the worry of phone perils. 

If you'd like to learn more about Lori, check out our FAQ page!

Better to be safe than sorry, right? 

Signing up for phone insurance is the most proactive thing you can do to make sure your phone is protected. For a few extra bucks a month, you ensure that no matter what happens to your phone, you won’t be without it for long.

Quick recap.

When choosing a phone insurance plan, always do your research! Decide what coverage you’re looking for and see who offers the best fit for your budget. Always pay attention to deductibles and premiums, and read the fine print!

If you’re interested in signing up for phone insurance with Lori, you can start a quote right now! We’ll guide you through the whole process and find the right plan for you.

Fixing your phone is our #1 priority.


Timely repair options available Monday - Saturday


Our techs can be dispatched in as few as 4 hours


We’ll come to you at home, the office, or even a local coffee shop


Average technician rating in 2020

Get Started with Lori