🎉 Monthly billing is now available! Click here to see our updated plans.
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Step 1:
Download the App

The Lori app is required for diagnostics and available for free in the App Store or on Google Play.

Step 2:
Device Profile

You will be asked to download a profile service. Don’t worry, your privacy is protected. The diagnostic does not read personal information and once it’s done the profile deletes itself.

Step 3:
Device Testing

Our diagnostic tests will help us verify we're covering the right phone and that it's in good condition. This process helps us keep our prices down.

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Step 1:
Download the App

The Lori app is required for diagnostics and available for free in the App Store or on Google Play.

Step 2:
Device Profile

You will be asked to download a standard iOS profile. Don’t worry, your privacy is protected. The diagnostic does not read personal information and once it’s done the profile deletes itself.

Step 3:
Device Testing

Our diagnostic tests will help us verify we're covering the right phone and that it's in good condition. This process helps us keep our prices down.

Phone protection that's there when you need it

Save up to 55% with Lori's game-changing plan options

Lori covers it all

Worried about broken buttons, a cracked screen or forgotten phone? We've got a plan for you.

Mechanical

Battery, Buttons, Charging Port, Headphone Jack, WiFi + Bluetooth Antenna

Hardware

Screen, Speaker, Microphone, Front + Rear Camera, Accelerometer, Liquid Damage

Theft + Loss

Phone replacement due to theft or total loss

How we compare

Lori offers the most coverage and fastest repair at the best price.

Scroll or rearrange to view all comparisons ➡️

Click and hold a column to drag and drop the comparisons

It's a good thing my phone was protected by Lori. My iPhone was dropped face flat and they were able to resolve my issue that weekend to which I was very surprised. I will definitely be using Lori to protect all my devices.

Cole From Ohio

★★★★★
Fast, and easy!
Got my quote in under 10 minutes. Much easier and less expensive than I could have imagined!


App Store Review

It's a good thing my phone was protected by Lori. My iPhone was dropped face flat and they were able to resolve my issue that weekend to which I was very surprised. I will definitely be using Lori to protect all my devices.

Cole From Ohio

★★★★★
Fast, and easy!
Got my quote in under 10 minutes. Much easier and less expensive than I could have imagined!


App Store Review

Top-Notch Partners

Lori® Device Protection products are underwritten by:

Proudly providing phone protection for these partners:

Plans priced for your device

No need to pay more than you should.

Starter

$
3-8
per month

Nothing basic about it.

Mechanical Failure
  • Battery Failure
  • Button Failure
  • Charging Port Failure
  • Headphone Jack Failure
  • Wi-Fi Antenna Failure
  • Bluetooth Antenna Failure
Get Quote

Essential

$
5-10
per month

Got butterfingers?

Mechanical Failure
plus..
Hardware Damage
  • Cracked Screen
  • Liquid Damage
  • Microphone Damage
  • Front/Back Camera Damage/Failure
  • Accelerometer Failure
Get Quote

No Worries

$
7-12
per month

I've got your back!

Mechanical Failure
plus..
Hardware Damage
plus..
Theft + Loss Coverage
  • Theft Replacement
  • Loss Replacement
Get Quote

Spoil Me

$
9-14
per month

My very best plan!

Mechanical Failure
plus..
Hardware Damage
plus..
Theft + Loss Coverage
Plus Perks!
  • 50% off Service Fees
  • 15% Claims Free Discount
Get Quote

* Price ranges are shown for each plan. Plan pricing is unique to each user and generated based on the user's phone & location. Final price includes sales tax as applicable.

We do things differently

Our tech separates us from the rest to bring the most value to our customers.

Conversational UI

Our AI-based chat makes getting a quote and coverage simple, and saves you time submitting claims.

Plan Options

Lori’s pricing is dynamic based on your device and coverage choice, so your quote is truly personalized.

Diagnostic Tech

Our in-app diagnostic checks your phone’s health before we issue your policy - this is how we can cover older or used devices.

Best-in-Class Repair

We have a nationwide network of come-to-you repair technicians that can fix your phone on the spot, wherever that might be.

Fast repairs done right

Flexible

Timely repair options available Monday - Saturday

Fast

Our techs can be dispatched in as few as 4 hours

Convenient

We’ll come to you at home, the office, or even a local coffee shop

Trusted

Average technician rating in 2020
4.8/5.0

Getting covered is simple

Download the free Lori app to get your quote and coverage in minutes!

Start a Chat with Lori

Lori needs some basic information to generate a quote specific to your device and location.

Choose Your Plan

Our unique plan options allow you to select the coverage that is right for your device and budget.

Download our App + Complete Diagnostics

A quick at-home diagnostic lets us know that your phone is eligible for protection.

View Steps

Accept + Pay

Sign your policy and relax. Your coverage starts tomorrow.

Let's get started!

Get Custom Quote

FAQ

Can I get Lori Device Protection if I already have a broken device?

Lori does not offer coverage for already broken devices. Before Lori can cover your device, you’ll need to get it fixed!

When does my coverage start?

Your coverage will begin at 12:01AM the day after you sign up and pay for coverage.

How long does it typically take to complete a repair?

Lori has repair technicians ready to meet you at the location you chose, Monday-Saturday, 9AM-6PM. You can schedule a repair in as fast as 4 hours*. The time required for your specific repair may vary depending on the device being repaired and when you schedule.

*iPhone 11 Owners – Repairs are usually scheduled several days into the future for your device due to part availability. But rest assured, Lori is doing everything to get you up and running as fast as she can.

Can I cancel my plan?

We’d hate to see you go! If you choose to cancel your plan, you may do so at anytime.

Still have questions? Email us at Support@HelloLori.com

Download the Lori app for free on iOS and Android.