The Lori app is required for diagnostics and available for free in the App Store or on Google Play.
You will be asked to download a profile service. Don’t worry, your privacy is protected. The diagnostic does not read personal information and once it’s done the profile deletes itself.
Our diagnostic tests will help us verify we're covering the right phone and that it's in good condition. This process helps us keep our prices down.
We're taking a break from 2020 while we refocus for 2021
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Worried about broken buttons, a cracked screen or forgotten phone? We've got a plan for you.
Battery, Buttons, Charging Port, Headphone Jack, WiFi + Bluetooth Antenna
Screen, Speaker, Microphone, Front + Rear Camera, Accelerometer, Liquid Damage
Phone replacement due to theft or total loss
It's a good thing my phone was protected by Lori. My iPhone was dropped face flat and they were able to resolve my issue that weekend to which I was very surprised. I will definitely be using Lori to protect all my devices.
Cole From Ohio
Lori revolutionized the way phone insurance is handled. They simply blew my mind by the entire process. I will remain a customer. Simply incredible.
Eugene from New Jersey
★★★★★
Fast, and easy!
Got my quote in under 10 minutes. Much easier and less expensive than I could have imagined!
App Store Review
Proudly providing phone protection for these partners:
Our tech separates us from the rest to bring the most value to our customers.
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Our AI-based chat makes getting a quote and coverage simple, and saves you time submitting claims.
Lori’s pricing is dynamic based on your device and coverage choice, so your quote is truly personalized.
Our in-app diagnostic checks your phone’s health before we issue your policy - this is how we can cover older or used devices.
We have a nationwide network of come-to-you repair technicians that can fix your phone on the spot, wherever that might be.
Timely repair options available Monday - Saturday
Our techs can be dispatched in as few as 4 hours
We’ll come to you at home, the office, or even a local coffee shop
Average technician rating in 2020
4.8/5.0
Coverage for mechanical breakdowns after your manufacturer’s warranty expires. It’s like a second chance on your warranty.
Plan Details
It seems like phones only start to act up the second their warranty expires. Don’t sweat it though. With the Starter plan you can file up to two claims per year. Just pay the service fee, and I’ll get you fixed right up!
What’s Covered
Battery Failure
Button Failure
Charging Port Failure
Headphone Jack Failure
Wi-Fi Antenna Failure
Bluetooth Antenna Failure
Service Fee
A service fee of $59.00* is applied to repairs covered under this plan. The service fee is applied to each scheduled repair appointment. You are eligible for two (2) scheduled repair appointments in each 12-month period.
*The sample service fee is based on iPhone 7 (32GB). Your fee may be lower or higher based on the specific phone you cover.
No problem! The Essential plan covers accidental damage and any mechanical breakdowns!
Plan Details
According to physics, all phones land screen-side down when you drop them. Every. Single. Time. Or so it seems! Anyway, with the Essential plan, you can submit up to two claims per year for any hardware malfunctions or accidental damage like cracks, bumps, and spills. Just pay the $59.00* service fee and I’ll be right over to get you and your phone back in order.
Coverages:
Cracked Screen
Liquid Damage
Speaker Damage
Microphone Damage
Front Camera Failure
Back Camera Failure
Accelerometer Failure
Battery Failure
Button Failure
Charging Port Failure
Headphone Jack Failure
Wi-Fi Antenna Failure
Bluetooth Antenna Failure
Service Fee
A service fee of $59.00* is applied to repairs covered under this plan. The service fee is applied to each scheduled repair appointment. You are eligible for two (2) scheduled repair appointments in each 12-month period.
*The sample service fee is based on iPhone 7 (32GB). Your fee may be lower or higher based on the specific phone you cover.
Breakdowns, accidental damage, and lost and stolen phones won’t slow you down anymore.
Plan Details
When’s the last time you planned to lose your phone? Never? When’s the last time you misplaced your phone? Oh, a few days ago? Nobody expects to lose their devices, but we all do, and you can be prepared for it! Instead of shelling out another thousand dollars, you can have your lost or stolen phone replaced, usually by the next day.
Plus, you can still submit up to two claims per year for something that just stops working OR if you accidentally break your phone.
Coverages:
Theft Replacement
Loss Replacement
Cracked Screen
Liquid Damage
Speaker Damage
Microphone Damage
Front Camera Failure
Back Camera Failure
Battery Failure
Button Failure
Charging Port Failure
Headphone Jack Failure
Wi-Fi Antenna Failure
Bluetooth Antenna Failure
Service Fee
A service fee of $59.00* is applied to repairs covered under this plan. The service fee is applied to each scheduled repair appointment. You are eligible for two (2) scheduled repair appointments in each 12-month period.
A deductible of $89.00* is applied to replacement claims for a lost or stolen device. You are eligible for one (1) replacement claim in each 12-month period.
*The sample service fee and deductible are based on iPhone 7 (32GB). Your fee may be lower or higher based on the specific phone you cover.
Everything from my “No Worries” plan and I’ll cut your deductible for a broken phone in half, plus throw in a claims-free discount. Indulge in the peace of mind (and perks!).
Plan Details
All the bells and whistles! Coverage for anything that might happen with up to two claims per year for accidents or in case your phone stops working, and one claim per year for losing your phone or having it stolen, just like the No Worries Plan.
Plus, two great exclusive features:
1. Service Fees that are cut in half for repair or part failure (vs. my other plans)
2. A 15% reduction in your plan costs if you go 12 months without a claim
Coverages:
Theft Replacement
Loss Replacement
Cracked Screen
Liquid Damage
Speaker Damage
Microphone Damage
Front Camera Failure
Back Camera Failure
Battery Failure
Button Failure
Charging Port Failure
Headphone Jack Failure
Wi-Fi Antenna Failure
Bluetooth Antenna Failure
Service Fee
A service fee of $29.00* is applied to repairs covered under this plan. The service fee is applied to each scheduled repair appointment. You are eligible for two (2) scheduled repair appointments in each 12-month period.
A deductible of $89.00* is applied to replacement claims for a lost or stolen device. You are eligible for one (1) replacement claim in each 12-month period.
*The Sample service fee and deductible are based on iPhone 7 (32GB). Your service fee and deductible may be lower or higher based on the specific phone you cover.
