The Lori app is required for diagnostics and available for free in the App Store or on Google Play.
You will be asked to download a profile service. Don’t worry, your privacy is protected. The diagnostic does not read personal information and once it’s done the profile deletes itself.
Our diagnostic tests will help us verify we're covering the right phone and that it's in good condition. This process helps us keep our prices down.
We're taking a break from 2020 while we refocus for 2021
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Worried about broken buttons, a cracked screen or forgotten phone? We've got a plan for you.
Battery, Buttons, Charging Port, Headphone Jack, WiFi + Bluetooth Antenna
Screen, Speaker, Microphone, Front + Rear Camera, Accelerometer, Liquid Damage
Phone replacement due to theft or total loss
Lori offers the most coverage and fastest repair at the best price.
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Customer service is top notch and communication is the best I have ever dealt with for any company!!! You get responses from an actual human! Don't question having coverage from Lori, just get it. You will be thankful you did!
Shannon from Oregon
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It's a good thing my phone was protected by Lori. My iPhone was dropped face flat and they were able to resolve my issue that weekend to which I was very surprised. I will definitely be using Lori to protect all my devices.
Cole From Ohio
Lori revolutionized the way phone insurance is handled. They simply blew my mind by the entire process. I will remain a customer. Simply incredible.
Eugene from New Jersey
Fast, and easy!
Got my quote in under 10 minutes. Much easier and less expensive than I could have imagined!
App Store Review
No need to pay more than you should.
* Price ranges are shown for each plan. Plan pricing is unique to each user and generated based on the user's phone & location. Final price includes sales tax as applicable.
Our tech separates us from the rest to bring the most value to our customers.
Our AI-based chat makes getting a quote and coverage simple, and saves you time submitting claims.
Lori’s pricing is dynamic based on your device and coverage choice, so your quote is truly personalized.
Our in-app diagnostic checks your phone’s health before we issue your policy - this is how we can cover older or used devices.
We have a nationwide network of come-to-you repair technicians that can fix your phone on the spot, wherever that might be.
Timely repair options available Monday - Saturday
Our techs can be dispatched in as few as 4 hours
We’ll come to you at home, the office, or even a local coffee shop
Average technician rating in 2020
Download the free Lori app to get your quote and coverage in minutes!
Lori needs some basic information to generate a quote specific to your device and location.
Our unique plan options allow you to select the coverage that is right for your device and budget.
A quick at-home diagnostic lets us know that your phone is eligible for protection.View Steps
Sign your policy and relax. Your coverage starts tomorrow.
Lori does not offer coverage for already broken devices. Before Lori can cover your device, you’ll need to get it fixed!
Your coverage will begin at 12:01AM the day after you sign up and pay for coverage.
Lori has repair technicians ready to meet you at the location you chose, Monday-Saturday, 9AM-6PM. You can schedule a repair in as fast as 4 hours*. The time required for your specific repair may vary depending on the device being repaired and when you schedule.
*iPhone 11 Owners – Repairs are usually scheduled several days into the future for your device due to part availability. But rest assured, Lori is doing everything to get you up and running as fast as she can.
We’d hate to see you go! If you choose to cancel your plan, you may do so at anytime.